Privacy Policy — Rachel Brown Design

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.rachelbrowndesigns.com , referred to as "the site".

Rachel Brown Designs is committed to ensuring that customer’s privacy is protected. The Privacy Policy below describes how your personal information is collected, used, and shared when you visit or make a purchase

This privacy policy applies to all information collected through our website and/or any related services, sales, marketing or events.

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. This automatically-collected information is known as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

We also collect any personal information that you provide to us such as: your first name, last name, address, email addresses; and other similar data.

How we use your personal information

We use the information you have provided that we collect to fulfil any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this order information to:
- Communicate with you;
- Screen orders for potential risk or fraud

-When you browse my store, we also automatically receive your computer’s internet protocol (IP) address in order to provide me with information that helps to learn about your browser and operating system. Also more generally to improve and optimise the site (for example, by generating analytics about how my customers browse and interact with the site, and to assess the success of the marketing and advertising campaigns).

We do not pass your information on to anyone, without your consent,

How do you get my consent?

When you provide me with personal information to complete a transaction, verify your payment details, place an order, arrange for a delivery or return an order, we imply that you consent to collecting it and using it for that specific reason only.

Third Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase - related transactions. At Rachel Brown Designs we use Apple Pay, Stripe, Zettle and Paypal to process your payments. We do not have access to your payment details, these details are stored with these providers. Their Privacy policies are located here:

https://support.apple.com/en-us/HT210665

https://stripe.com/en-gb/privacy

https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

https://www.zettle.com/gb/legal/privacy-policy

Remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave the store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.

"Third Parties" are only ever programmes or websites used to help run my business, such as Pay Pal (when you opt to pay via Pay Pal) or Royal Mail (in order to generate shipping labels for your parcels) Your data is never "sold" to anyone for my gain, or passed on for any third party to use for their own marketing purposes.

Sharing your Personal Information

We share your Personal Information with third parties to help use your Personal Information, as described above. For example, we use Squarespace to power the online store. They provide me with an online e-commerce platform that allows me to sell my products to customers. All data is stored through Squarespace’s data storage and databases. You can read more about how Squarespace uses your Personal Information here:

https://www.squarespace.com/privacy.

Personal information such as delivery address and email address ( if required for delivery chosen) is shared with Royal Mail in order to deliver your order. Their privacy policy is here https://www.royalmail.com/business/privacy-policy/

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights

In line with GDPR, you have the right to access your personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

Data Retention

When you place an order through the site, we will retain your personal information for our records unless or until you ask us to delete this information.

Age of Consent

By using this site, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given your consent to allow any of your minor dependents to use this site.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons, so please review it frequently

This website is owned and operated by Rachel Brown. All contents including original paintings, designs, products, logos, photographs, written and other materials on our website are copyrighted to Rachel Brown. All worldwide rights are reserved. This site and its contents may only be used for personal non-commercial use. Any reproduction in whole or in part of our website is strictly prohibited without the prior written permission of Rachel Brown.